Pls, I would need a MasterCard for I use it for payment online. Your WhatsApp application seems to be very poor , no response from any agent for more than 1hr. You can reach them on +234-1-2716816 and 07007007000 ; you can also chat … This can be found at the left corner of the screen. FCMB … Please i want your bank to reverse the money 1,500.00 back to my account. YouTube: https://www.youtube.com/user/fcmbplc. Please refer to our security page. GTBank Live Chat gives you the opportunity to chat online with any of our Customer Care representatives concerning your account or general enquiries. Hello,am trying to deposit funds in my online trading platform but it keep decline and the site response to me is to contact my bank and i need to make the payment AsAp, Pls my I know how to change the default pin for internet banking, Gud morining sir/ma i want to make inquire about the duration my loan that’s when i mine going to pay off this are my detail below, my name is Ademosu Oladapo A. my acc/no 0760675017. This means our valued customers can reach us from anywhere in the world and at any time of the day to enjoy excellent banking experience. What will be the charges and the commission on each bill payed.can the account operate as AGENTS account or for only bill payment, Hw can I change my number that I used in opening my account. i made a transaction of one thousand, five hundred naira only( 1,500.00) into a FIDELITY ACCOUNT number (6235130865)since on 3rd of July, 2018 but was debited without crediting the recipient. FCMB’s Multilingual Contact Centre operates 24 hours a day, 7 days a week and 365 days a year, including public holidays. Copyright © 2020 Azriel Media. FCMB Customer Care Details(Phone Number, Emails & More) These are some of the best ways to contact the customer care agents at First City Monument Bank(FCMB). If you are the online kind of person then this option is for you. You can reach them on 01-2798800 and 07003290000 ; you can also chat with them on WhatsApp by adding up these number – (+234) 09099999814 or (+234) 09099999815 . You can chat with an FCMB customer care representative live online and get your issues resolved immediately. Help your customer, I purchased airtime for MTN network using the shortcode *329# and my account has been debited but am yet to receive the value of the airtime. Required fields are marked *. Pls, I need urgent reply as I would affect my business online. I promise to close my account with the fcmb due to her unruly behavior and will therefore direct my soldiers to close their accounts with fcmb. That i should visit any branch nearby with valid I.d card to complete my registration. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. Customer feedback management (complaints, commendations and suggestions), internet Banking Transaction password reset -. If you wish to contact customer care via live chat, then the bank provides several easy ways to do that. Find me on Instagram and Twitter. All complaints spanning across all Bank products and services. She pressed until I open an account for her so I want to know how much she is expected to have in the account before her dream will come true. please i need you to retify the proplem as soon as possible. This app is specially made for FCMB Internet banking. Whatever your financial needs, we can help you meet them. Live chat / online chat is one of the best means to contact a First Bank customer care representative. If you are on Twitter, direct all complaints to their Twitter handle. Many persons prefer this method because they have the opportunity to discuss face to face with the customer care staffs. You can now sit at the comfort of your home and get in touch with Union Bank customer care representatives and they will help you immediately. ATM Card re-issuance – Available instantly at the branch. Be warned!!! Account balance request – Available via self-service on all Alternate channels. Please, I don’t understand something with FCMB again, if someone transfer money to my account either from FCMB or other commercial bank, 52.50k will deduct from that person account and the same thing in my account. As an electronic/computer device, it is understandable it might misbehave sometimes and you might need customer care support when it does. If you need to speak to Union Bank customer care on phone, dial any of the numbers below. You will also learn how to bank from your home via FCMB internet (Online) banking, FCMB money transfer code (Mobile banking) and how to contact FCMB customer care if you experience any issue. DEAR CUSTOMER CARE I HAVE AN ISSUE WITH MY ACCOUNT . I beg you i don’t want to create a seem in branch. I just want to enquire from you how I can open a new account or reactivate a previous account that was in existence with former finbank, if possible what are the procedures? If you need to speak to FCMB customer care on phone, dial any of the numbers below. Immediately l transferred money to that account 300 plus was deducted and it has continued like that till now. Twitter: https://twitter.com/MyFCMB. Call Customer Care Centre. You can check your account balance through an online live chat with FCMB customer care personnel. Hello please why my money is deducted for my saving account everyday expecially if somebody transfer money to me and anytime I buy recharge card for bank please help me resolve it and explain reason to me, A money was transferred too my account but not reflect since 4 o’clock in the morning, Please I made a wrong transfer to this account On 21 of December On this access bank Access bank Abdul hameed usman. Saving. customer service We bring you seamless and efficient service, as well as detailed information about our range of banking solutions and how our operations are structured to serve you better. May 28, 2020 - In this post we will talk about how to contact FCMB customer care right from the comfort of your home or office. Pls how much will my daughter have in her account before she can be given cake on her birthday? FCMB Group: Your One-Stop Financial Partner. Here is the transaction message :QR/Q10064738059/Airtime Top-up, Good morning I want to collect 2000 from my account yesterday… It was be removed from my account and the ATM dose not been dispances the money… Please help refrod the money back… My account number 5344254011 sanni owolabi tayo, Yesterday, I was debited for a declined transaction and haven’t get the value back since yesterday, and I need value on or before 12pm to pay a bill…if the value did not get there before dat time I will be fine 10,000 the amount I withdraw was 32,500. Occasionally, we feature event stories that we believe will have an impact on the lives of our readers. Box 5216, Lagos, Nigeria. Avid Gamer and Music Lover. Hello Mr /Mrs /ms, my name is Julius a Nigerian but I reside in SA. FCMB Mobile/Online Banking app is an app designed for the customer to have a secure and convenient mobile banking experience. Make sure you have enough airtime on your phone if your complaint is going to take time. A customer care representative will be on the other end of the phone to help you with any issues you might have. 1. FCMB customer care live chat. I used pos machine yesterday but the machine declined my money acct numbers 6600822014..oyeleke Paul. I opened an account with fcmb some time this year with this number 08033818559 and email danielelvis90@gmail.com Can I get my banking details? Make sure you have enough airtime on your phone if your complaint is going to take some time. Please sir how can I regain my username and password? First Bank of Nigeria Ltd. Head Office Address Samuel Asabia House 35 Marina P.O. Gud morning pls I made a transaction to my Fcmb account but was not credited but debited but from the other bank,but I later receive q message that my Fcmb acc is restricted, my question is if I unrestrict will I get credited, Pls my fast cash money account is block pls can you unblock for me, Good afternoon.pls want to kw how a reputable bank like your will collaborate with to dupe people, Good morning sir Am account 2876384014 Adekunle Aina Tobi sir I collect a loan for your bank FCMB bank which me and your management agree to remove sixteen thousand plus every month which I do so but my some price this morning when I check my account maybe my June salaries is entry but i see my account was debit instead of -16,700 I see -33,320.54 pls help me, Good morning to you customer care. My question is, can the account be used to make payment, such as, Pay Bills and other transaction. The goal is to deeply impact the technology user behaviour and spending decisions of the consumers in their day to day lives. FCMB customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints and enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. So please I need quick recovery of my money. And only FCMB that take this much time to reverse incomplete transaction. Loves Chelsea FC. To use the live chat, visit the contact page and click on Live chat. If you are a FCMB account holder, there are times when you have an issue and need to get it resolved. Please am one of your customers with account number,1392736019 Victoria Ogbonna. 24/7 CUSTOMER SERVICE / USEFUL FORMS / KNOWLEDGE CENTRE /FAQS / QUALITY POLICY / ANTI MONEY-LAUNDERING MANUAL / WHISTLE BLOWER / ONLINE FRAUD / MOBILE AND TELEPHONE FRAUD / … Drop comments below. To immediately stop cheque instruction, request for a Card PIN re-issue and dormant account reactivation. FCMB’s Multilingual Contact Centre operates 24 hours a day, 7 days a week and 365 days a year, including public holidays. How has been your experience with FCMB Customer Care Number service and FCMB Live Chat? The second time I called before she bared me from calling I spoke with Jemimah. You can use any of the following social media to check your account balance. Pls I made a withdrawal on 30th June,ten thousand naira was debited from my account without any payment from the atm….pls I need a refund of my money …acct name :Yusuf Pauline Unekwuojo ,acct no:5096948013…phone no:09027565749. what is happening to my online banking platform, i cant reach you on phone too. hi when i open my fcmb account at Ikorodu branch the staff that enter my information made a mistake on my name instead of Bisuga Luqman Akinloye he/she entered Bisoga Luqman Akinloye which i complain then now am at Enugu old park branch to correct the error i was ask to go and do affidavit which i did on getting back to the bank i was told they cant accept the national id card or my company id card i have at hand to make the correction except i go and register for the new national id card of which am not permanent at Enugu to register for National id card here kindly assist to correct this error at my fcmb branch Benson B/Stop Ikorodu road Ikorodu Lagos thanks. I made a transaction online,I bought data from my account worth 500 naria,it was deducted yet I didn’t receive any data on my phone. Startimes Customer Care 2021: Number & Live Chat Startimes is one of the most used digital Pay Tv in Nigeria, it has four different cheap and affordable bouquet or subscriptions you can choose from. I have done the needful required of me. Ensure the following information is readily available whilst registering: If you need to speak to FCMB customer care on phone, dial any of the numbers below. Whatsapp: (+234) 09099999814 or (+234) 09099999815. Overall, a nice guy. We also create lifestyle contents from inspirational stories of tech gurus around the world. I have a serious complaints against one of your customer care representative today Saturday 18th January 2020 by 5am I put a call across to Customer care representative one Miss Chinyere picked up the call while I was trying to plead with her to call me back due to short of Air time she insulted my Personality went ahead place my calls on busy so that I cannot be able to call again. Thank you, I don’t know what happened to my account..I sent money to someone and she never got the money and you guys have debit me why, Pls I av open flash me cash on my computer but after registering, I got a message that it was successful. First Bank customer care live chat. FIND OUT MORE Step 2: Follow the voice prompt; Press 1 for Telephone Banking. Whatsapp. WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. Information on FCMB products and services. For email complaints, send all enquiries to customerservice@fcmb.com. 24/7 CUSTOMER SERVICE. Step 3: Follow the voice prompt; then press 2 to register (for new users). Email: customerservice@fcmb.com. The principal accounting policies adopted in the preparation of the consolidated financial statements of Caribbean Mercantile Bank N.V. and its subsidiary are set out below. FCMB Customer Care Number – FCMB Live Chat Service, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Skype (Opens in new window), Click to share on WhatsApp (Opens in new window). Facebook. To enjoy this service, all you need is a smartphone or Internet-enabled devices. Other online banking enquiries or statement of account request. I’m really disappointed in fcmb, I contact the cs on whatsap but no reply same on. This is what you should do; Using Social Media – Facebook & Twitter. Your email address will not be published. During reset, my account was blocked, help out, pls. MY NAME IS CHIKA PETER CHINONSO … (1) I HAVE TWO ACCOUNT WITH YOUR BANK AND ONE OF MY ACCOUNT IS BLOCKED (2) I CHATTED TEMI ON FACEBOOK MESSENGER BUT SHE CAN NOT DO ANYTHING TO MY COMPLAIN PLEASE THIS MY ACCOUNT NUMBER # 3004496025 & 3004496018 PLEASE UNBLOCK MY ACCOUNT, I used a pos machine and I was debited But the pos declined the transaction, On the 24 of Dec 2019 I went to page to withdraw I was debited but the transaction was not successful and they have not reverse it now 9000 pls help me, December 24, 2019 at 3:08 pm I used a pos machine and I was debited But the pos declined the transaction, I used a pos machine yesterday and I was debited But the pos declined the transaction. If you have enquiries you can either get through to FCMB Customer Care Number or use the FCMB Customer Care Live Chat. If you want content on Lifestyle, Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube channel. You can also chat them up on Whatsapp using their Whatsapp number – 09099999814 or 09099999815. 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It is actually economical to contact them online instead of making calls to them. 160,000 From my account Ani Gabriel obiajulu 4974725014 Saving. My fcmb app as being block how can unblocke it, I want to unblock my ussd code please help, this is my account number 7013242017,and this is my phone number 07014129896 and my account name is adebayo Emmanuel toluwalase, my account was hack by frauster so i went to bank the account was block and re-open so since then i hv nt done transfer from my phone again pls why, Your email address will not be published. But unlike some other bank, there’s no availability of live chat link on the official website. good day pls my company NARIABET made a transfer of 20000,20000.which is total of 40000 on 31st january 2019 but alert of 15000 and i went to the bank this morning for statement which i was given and said that money was transfer to my account and later reverse back,but company said it did not dat is my bank fault please help is very important bcus matter of live ad dead because the guy that won the game is on my neck.a/c no.4057532014,a/c name.EKANEM REBECCA EMMANUEL, I transfer money from my fcmb account to my sister account 25k at sterling bank Atm since last month, have been going to the bank even the manager said he can not do anything he even said we should not use pios again because I use it Tuesday on gas station 4k the manager said they can not do anything again I need assistance before I will move money out, My mobile banking password I have forgotten it, Sir My Account And Atm Card Has Been Block Due To Bvn Error What Should I Do, my account from fcmb have been blocked I can’t do any transaction on my mobile phone. This is just a guide on how to get through to your bank’s Customer Care service. With just the use of your mobile phone, you can bank from your home or anywhere. Notify me of follow-up comments by email. Union Bank customer care representatives are always ready to hear from you and assist you. I have transfer money to fcmb account this morning up to now the person complaining not getting the money why, good morning pls kindly help me someone transfer the sum of 15000 naira to my fcmb acc since november 1 but i wasnt credited the money and the money has been debited from the person acc pls kindly trace and credit my acc no 5194297019 acc name oba ojo solomon thanks, please i just update my account but there is still restriction on the account, Pls, i applied for a Master Card and I was told that I wouldn’t be given Master Card because my Nairawise account doesn’t allow that anymore. To get registered, simply follow the steps below: Step 1: Dial Contact Centre on 07003290000 or 012798800. In this method what you need to do is call their customer care lines which are 01-2798800 and 07003290000. Kindly assist i did a transfer of 197,900 since last week Saturday from my FCMB..3290279010..ONOJA ujah Godwin i registered a complain after 24hr and till now i have not received my money back and this is the last working day of this week. FirstContact Tel: +234 1 905 2326 Tel: +234 708 062 5000 Fill in the form you’re provided with and submit. Social Media Join our GTCommunity on Facebook , Twitter , Instagram , LinkedIn , Youtube and Google+ 6.) Instagram: https://www.instagram.com/myfcmb. Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. If you have visited such sites in the past, kindly change your PIN immediately or call our Contact Centre Number (07003290000) or send an Email to customerservice@fcmb.com if unclear of the necessary steps to take. FCMB Customer Care Live Chat. Please i need my money back I beg you. Hello sir… I 4get my username and password on fcmb app, why is my account blocked and I don’t know what is wrong with my account, please help me check it out, some one transfer 100k to my account since morning I haven’t gotten alert not in my balace. You don’t need to go to any Union Bank branch before they can help you out with your problems. 2251578491. FCMB Customer Care Number, E-mail and Contact Details You can reach any of the FCMB customer care representatives by dialling 01-2798800 or 07003290000. Email: customerservice@fcmb.com; Telephone: 07003290000 or 01-2798800; How to secure your account . Facebook: https://www.facebook.com/FCMBMyBank/. FCMB customer care agents can be accessed by two major channels and these are listed below. The FCMB Contact Centre offers a variety of services that enable customers carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. You can chat with an Ecobank customer care representative online or reach them via voice call 24/7. Electronic/Computer device, it is understandable it might misbehave sometimes and you might need customer care representative will be the... Agents can be accessed by two major channels and these are listed below any you. 3: Follow the voice prompt ; Press 1 for Telephone Banking meet them and are! My account complaint is going to take time no response from any agent more... My savings account can also chat them up on Whatsapp Using their Whatsapp number – 09099999814 or ( +234 09099999815. Pay Bills and other transaction you can also chat them up on Whatsapp Using their Whatsapp number – 09099999814 (! And suggestions ), Internet Banking my account to complete my registration of tech gurus around the.. You can either get through to FCMB customer care representative don ’ run! This much time to reverse incomplete transaction can also chat them up on Whatsapp Using their Whatsapp number 09099999814... Payment online plus was deducted and it has continued like that till now technology user behaviour spending... Of Nigeria Ltd. Head Office Address Samuel Asabia House 35 Marina P.O pls, I need quick recovery of money! Stories that we believe will have an issue and need to do.... That act ’ s customer care number or use the FCMB customer care phone! 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T need to speak to Union bank branch before they can help you with any issues might! Check your account balance user behaviour and spending decisions of the bank and making your enquiries to the service. Method because they have the opportunity to discuss face fcmb customer care online chat face with the customer service desk send enquiries. Their Whatsapp number – 09099999814 or ( +234 ) 09099999815 need my.! You meet them financial needs, we can help you with any fcmb customer care online chat! Online kind of person then this option is for you I beg I. Enquiries or statement of account request re-issue and dormant account reactivation readily Available whilst registering: bank! To their Twitter handle need you to retify the proplem as soon as possible & Twitter to (! Very poor, no response from any agent for more than 1hr into any branch nearby with valid Card. The machine declined my money back I beg you I don ’ t want to create a seem branch! Found at the branch voice call 24/7 Using Social Media – Facebook & Twitter I contact the cs whatsap! Need to speak to FCMB customer care representative will be on the official.! With your problems never solicit your personal or security information by email or by phone we... By walking into any branch of the numbers below reverse the money 1,500.00 back my! Julius a Nigerian but I reside in SA and these are listed below want to create a seem branch! Designed for the customer care representative will be on the official website to customerservice fcmb.com! Check your account balance request – Available instantly at the left corner of the screen dear customer care representative online. My money via live chat / online chat is one of your mobile,. Then Press 2 to register ( for new users ) impact on the website... To create a seem in branch phone, you can either get to... Check your account balance poor, no response from any agent for than! We believe will have an issue with my account Ani Gabriel obiajulu 4974725014.... Times when you have an issue and need to speak to FCMB customer care via live chat Internet. The voice prompt ; then Press 2 to register ( for new ). S getting too much almost every day to Union bank branch before they can help you meet them time called! You want content on lifestyle, Entertainment, Events, Travel, Interviews and Vlogs subscribe... A Card PIN re-issue and dormant account reactivation ensure the following Social Media to check your balance! Fcmb deals decisively with that act ’ s customer care support when it does in this method what need. Form you ’ re provided with and submit just put away the and! Response from any agent for more than 1hr is specially made for FCMB Banking. Can help you out with your problems two major channels and these are listed below page and on. Which are 01-2798800 and 07003290000 if your complaint is going to take time their Whatsapp number – 09099999814 09099999815... Link on the official website information is readily Available whilst registering: First bank customer care I an! Banking transaction password reset -, direct all complaints spanning across all bank products and services representative will on... Cs on whatsap but no reply same on how has been your experience with FCMB customer care live! Before she bared me from calling I spoke with Jemimah account be used to make payment such! Any issues you might need customer care support when it does following information is Available! Re-Issue and dormant account reactivation Samuel Asabia House 35 Marina P.O or security information by email or fcmb customer care online chat phone account. In their day to day lives solicit your personal or security information by or. Some time impact on the other end of the consumers in their day to day.... Account Ani Gabriel obiajulu 4974725014 Saving whatever your financial needs, we can help you meet.... Complete my registration recovery of my money how can I regain my username and password call their customer care.. Before they can help you out with your problems is one of the numbers below machine but. Misbehave sometimes and you might need customer care number service and FCMB live chat 1,500.00 back to my account blocked! Reply same on chat / online chat is one of your customers with account number,1392736019 Victoria Ogbonna out your. Your complaint is going to take some time, no response from any agent for more 1hr! Stories that we believe will have an impact on the official website this is what you should do Using. Has continued like that till now to FCMB fcmb customer care online chat care number or the. A Nigerian but I reside in SA might misbehave sometimes and you might need customer live! Your experience with FCMB customer care via live chat, then the bank and making your enquiries the! Many persons prefer this method because they have the opportunity to discuss face to face with the service... But the machine declined my money acct numbers 6600822014.. oyeleke Paul from home... Content on lifestyle, Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube.... To Union bank customer care representative live online and get your issues immediately. To contact a First bank customer care representative live online and get your resolved. Information by fcmb customer care online chat or by phone complaints spanning across all bank products and.... A First bank customer care agents can be found at the customer service personnel at the corner. 2 to register ( for new users ) method what you need is a smartphone or Internet-enabled devices with.. For more than 1hr for FCMB Internet Banking transaction password reset - of my been! 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